Summary
- Delta is expanding its portfolio of business class-only lounges in major US cities, including Boston, New York, and Los Angeles.
- Access to these premium lounges will likely be limited to international business and first class passengers on Delta and select SkyTeam partners.
- Delta is addressing overcrowding issues in its lounges by working with partners to find a solution and improve the overall experience for guests.
Delta Air Lines has announced the location of its third business-class-only lounge at Boston Logan International Airport (BOS). There's no date on when we'll see the premium Sky Club, but considering the carrier just opened a new 21,000 sqft in Boston's Terminal E, we can expect to arrive there in the next year or two. Here's all you need to know about Delta's new premium Sky Club strategy.
New York, Los Angeles, and Boston
According to The Points Guy, Delta is already expanding its portfolio of unnamed business class-only facilities across the US. In 2022, the carrier confirmed that it is planning a new facility in New York JFK at its Terminal 4 home. This was followed up with Los Angeles hosting the second premium lounge, once again arriving in 2024 and connected to the existing Sky Club at LAX. Now, we know that Boston will play host to the third of such lounges, located in the newly renovated Terminal E, connected to the new Sky Club that opened just last week.
However, that's just about everything known about these new Sky Clubs. Today, Delta One and SkyTeam business class passengers can use Sky Clubs at these departure airports but have no separate space or benefits compared to members. Meanwhile, United has invested heavily in its Polaris lounges across the US, while American has done the same with its Flagship lounges. Now, Delta wants to reward its high spenders as well.
Access to the lounge will likely be strictly limited to international business and first class passengers on Delta or select SkyTeam partners. Polaris lounges do not allow elite status holders of any tier access to its facility, while American does the same for the Flagship First Dining part of its lounge. Delta will do the same, redirecting others to its (also stunning) Sky Clubs instead.
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Premium demand not slowing down
Delta has been significantly stepping up its lounge game over the last four years. Indeed, the airline has so much demand for its lounges thanks to memberships, elite status holders, American Express cardholders, and actual premium customers that it is constantly expanding and renovating facilities that are usually ahead of its rivals.
Just yesterday, the newest Sky Club joined the network at Newark Airport Terminal A, allowing 200 passengers easier access and doubling capacity across the airport. Before that, last week, Delta unveiled its 21,000 sqft facility that can hold 400 passengers in Boston, taking advantage of the expanded Terminal E there.
Delta to shake up access to address overcrowding
However, the problem with having nice lounges is that everyone wants in. While Delta doesn't sell one-day passes, its partnerships mean lounges quickly fill up and require lengthy queues. Claude Roussel, Delta's managing director for Sky Clubs, told The Points Guy that this is an issue the carrier will fix, saying, "We continue to work with our partners and continue looking at this issue. It's not a done issue. We have to continue making progress. Our guests are telling us that. They're telling us, listen, we love the clubs. You need to fix the crowding."
For now, Delta's Sky Club network is only getting bigger, and as new premium facilities come together, the carrier hopes to stretch its advantage.
What do you think about Delta's new Sky Club plans? Let us know in the comments.
Source: The Points Guy